Signal Engine scores every account based on real behavioral signals — payment patterns, email engagement, SMS responses — and tells you exactly who is at risk and how to save them.
Churn rarely happens suddenly. There are always warning signs — weeks or months before a client cancels. The problem is those signals are scattered across different tools and nobody is watching all of them at once. Until now.
Late payments, failed charges, and shorter payment windows are the earliest churn signal. Signal Engine monitors Stripe payment timing patterns and flags accounts showing financial hesitation.
When a client stops opening your emails, they're mentally disengaging. Signal Engine tracks open rates, click rates, and response times from SendGrid and flags accounts going cold.
Response time to SMS messages is one of the strongest engagement signals available. Signal Engine monitors Twilio response rates and detects clients who are pulling away before they say anything.
When multiple signals decay simultaneously, churn risk multiplies. Signal Engine combines all signals into a single account health score and ranks at-risk accounts by revenue impact — so you know where to focus.
Knowing a client is at risk is only useful if you know what to do about it. Signal Engine doesn't just flag churn — it tells you exactly how to prevent it with a structured recovery playbook built for your industry.
A 3-touch re-engagement sequence for accounts showing behavioral decay. 65% churn prevention rate on accounts contacted within 48 hours of signal detection. Auto or approval mode.
Immediate SMS and email recovery sequence for failed billing events. 47% recovery rate with full MRR recovery on 47% of failed payments within 24 hours.
Every churn signal comes with a root cause explanation — "email engagement dropped, payment timing shifted, last login was 18 days ago" — so you go into the save conversation knowing exactly what happened.
Activate a recovery playbook with a single click. Signal Engine handles the sequencing, timing, and personalization automatically — you just approve and monitor.
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